Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it. Go to /activity and sign in using the email address and password of the affected account.
We’re working on a fix and will update this article when we have more information. If you just want to see all your folders, deselect the option at the bottom of the dialogue box that says “When displaying hierarchy in Oulook, show only subscribed folders.” When you click Apply you will then see all your folders.Īlternatively, if you have more specific requirements, you can just subscribe to the folders you want to see.You may receive a connection error if you configured your account as IMAP in multiple email clients. This is called “Subscribing” to those folders. Some email programs like Outlook allow you to choose which folders of your account you want to see in your email program. To change the IMAP Folders setting click on Folder > IMAP Folders.
If you have created folders in your account, and they don’t show up in the left-hand bar once you have completed the set up procedure above, you may need to adjust the IMAP Folders setting in Outlook. If you only need recent mail synchronised then you can choose a shorter period, but some people may prefer to see all mail in their Runbox account and can choose the “All” option which is the far right setting. Note: The option “Mail to keep offline:” will determine how much of the mail in your Runbox account will be synchronised to Outlook. To go back to the account settings click File > Account Settings, and then double click on your account name to open the settings window. You might want to configure other account settings. If there are errors, cancel the process and try working through the instructions again. Outlook should confirm that your account is set up. You can find information about the latest server details on our Email Client Settings page. Enter the Server DetailsĮnter the details for your own account, plus the server details for Runbox. You will then be taken to a screen where you can enter further details. On the next screen choose the service type POP or IMAP. To add a new account go to File > Add Account.Įnter your email address, and then click Advanced options and choose Let me set up my account manually. Note: We do not recommend Outlook if you need to send email from any alias addresses you have set up in your Runbox account as Outlook does not support sending from aliases. Note: We also have instructions for Microsoft Outlook for Mac To set up Microsoft Outlook 2016 with Runbox, please follow the step-by-step instructions below.
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